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| The Conference Board, webcast 30 November 2011, “Corporate Ambassadors: Redefining the Way We Engage Customers” |
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| The Conference Board, webcast 28 November 2011, “Growing Beyond Borders, Minimizing Risks” |
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| APA International Content Summit, conference 23 November 2011, “Brand Travel: Looking Local,” London |
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| UKFT, member workshop 23 November 2011, “Making The Most of Your International Expansion” |
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| British American Business Council Transatlantic Conference, panel speaker 12 May 2011, “Social Media and Innovation”, San Francisco |
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| UBS, lecture/workshop 10 March 2011, “Working with Egyptians”, London |
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| Marketing Academy, lecture/workshop 9 March 2011, “BrandTravel: Aligning your Strategy and Localisation”, London |
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| Said Business School, University of Oxford, SMBC Executive Education programme, 8 March 2011, “Working with the World,” Oxford |
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| Said Business School, University of Oxford, IDFC Executive Education programme, 3 February 2010, “New Ways of Working,” Oxford |
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| Marketing Academy, lecture/workshop 8 September 2010, “Working with the World”, London |
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| London Chamber of Commerce & Industry, conference 17 March 2010, “Update USA”, London |
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| Birmingham Chamber of Commerce, workshop 4 February 2010, “Working with Americans,” Birmingham |
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| American Chamber of Commerce in France, keynote speaker 29 January 2010, “Non-linear Career Paths,” Toulouse |
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| American Chamber of Commerce in France, keynote speaker 29 January 2010, “Non-linear Career Paths,” Toulouse |
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| AdAsia09, keynote speaker 24 October 2009, “Redefining the Future: Leveraging the Heritage of Asian Brands,” Kuala Lumpur |
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| Take it To The World UK, keynote speaker 10 June 2009, “Why Should Anyone Want to Export?”, Loughborough |
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| Burberry European Conference, keynote speaker 14 May 2009, “Navigating the Waters of Culture,” London |
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| Girls’ Day School Trust, keynote speaker 28 April 2009, “Women and Authentic Leadership,” London |
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| Foreign Airline Association, keynote speaker 27 March 2009, “The Death of Difference,” London |
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| British American Business Inc. conference, keynote speaker 12 November 2008, “Understanding US Business Culture,” London |
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| Going Global - Yorkshire Forward conference, keynote speaker 30 September 2008, “Going Global: Paths to Success” |
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| Luxury Marketing Council Europe conference, keynote speaker 1 May 2008, “Luxury Brands and the Masstige Consumer,” London |
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| CIMA Scotland Annual Dinner, keynote speaker 29 February 2008, “CIMA Differentiation and Member Benefits,” Glasgow |
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| British American Chamber & UKTI Yorkshire & Humberside workshop, keynote speaker 27 February 2008, “Working with Americans,” Leeds |
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| UKTI London, workshop 25 February 2008, “Working with Americans,” London |
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| Institute of Directors, keynote speaker 31 October 2007, Women as Leaders conference, London |
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| Mercer, keynote speaker 25 October 2007, “Best Practice in Professional Services Marketing,” London |
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| Europe & Entreprises, keynote speaker 15 May 2007, “Are You Ready to Work with Americans?,” Paris |
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| Meeting Professionals International — Professional Education Conference, keynote speaker 27 March 2007, “Are You Ready to Work with Americans?,” Brussels |
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| Meeting Professionals International — Professional Education Conference, speaker/facilitator 20 March 2007, “Are You Ready to Work with Americans?,” Copenhagen |
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| Wilton Park Conferences, conference 1-3 March 2007, keynote speaker “Role of Business in Public Diplomacy,” Steyning |
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| British American Business Inc., conference 9 November 2006, keynote speaker “Understanding US Business Culture,” London |
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| Hawksmere Conferences, Marketing and Cultural Due Diligence, keynote speaker, 18 July 2006, London |
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| Falconbury Conferences, workshop 18 May 2006, “3 Day MBA for Lawyers — Marketing Legal Services,” London |
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| Technology World 2006, workshops 15 & 17 May 2006, “Working with Americans,” London, Cambridge |
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| UKTI Southeast, workshop 2 March 2006, “Working with Americans,” Southampton |
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| Hawksmere Conferences, Understanding Joint Ventures, keynote speaker, 7 December 2005 , London |
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| Antwerp Chamber of Commerce, keynote speaker 1 December 2005, "Working with Americans," Antwerp |
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| Hawksmere Conferences, Understanding Joint Ventures, keynote speaker, 29 November 2005 , London |
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| Neil Stewart Conferences, Values of Britishness, keynote speaker 28 November 2005 , "Communicating Britain's Diverse Brand Abroad," London |
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| UKTI International Business Awards, awards judge 10 November 2005, London |
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| Hawksmere Conferences, Succeeeding with Strategic Alliances, keynote speaker, 19 October 2005 , London |
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| Institute of Export Annual Conference, keynote speaker, 13 September 2005, "Working with Americans," Birmingham |
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| Hawksmere Conferences, Understanding Joint Ventures, keynote speaker, 12 July 2005 , London |
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| Institute of Directors/Lloyds TSB, keynote speaker 28 June 2005, "Buying and Selling Businesses," London |
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| DLA Piper Rudnick Gray Cary, keynote speaker 27 May 2005 , "Working with Americans," Birmingham |
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| The Recruitment Society, lecture, 12 April 2005, "Working with Americans," London |
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| Meeting Professionals International , workshop leader, 11 April 2005 , "Working with Americans," Monaco |
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| UKTI West Midlands, Trade and Investment Awards dinner, 11 February 2005, "Working with Americans," Birmingham |
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| National Business Week, June 2004, “The Strategy Story: How To Excite Your Organisation” |
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| The British Phonographic Industry, keynote speaker 11 April 2003, “Working with Americans — Closing the Sale,” London |
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| TEC International, keynote speaker 10 April 2003, “Ready, Aim Fire – Market Research,” London |
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| IOR Global, keynote speaker 7 April 2003, “Briefing: Working with Americans,” London |
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| Inspired Leaders Network, keynote speaker 20 March 2003, “Is Globalisation Really Americanisation?,” London |
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| British American Chamber of Commerce Midlands, keynote speaker 20 March 2003, “Working with Americans,” Birmingham |
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| Farnham Castle Centre for International Briefing, keynote speaker 12 March 2003, “Working with Americans,” Exeter |
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| British Luxury Council, keynote speaker 11 March 2003, “Working with Americans,” London |
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| Olswang Solicitors, keynote speaker 7 March 2003, “Working with Americans,” London |
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| Luxury Marketing Group of Great Britain, joint keynote speaker with Richard Heller, 26 February 2003, “How not to Work with the British and Americans” |
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| TEC International, keynote speaker 13 February 2003, “Ready, Aim Fire — Market Research,” Staffordshire |
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| Foreign & Colonial Office/British American Office, joint keynote speaker with Richard Heller, 6 February 2003, “How not to Work with the British and Americans” |
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| KitCat Club, keynote speaker 3 February 2003, “Working with Americans,” London |
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| Cambridge University Judge Institute of Management Studies, MBA lecture 16 January 2003, “Working with Americans,” Cambridge |
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| Marketing Society, keynote speaker 15 January 2003, “Working with Americans,” US Embassy, London |
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| Oracle UK, keynote speaker 14 November 2002, 12 December 2002, “e-marketing” |
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| Chartered Institute of Marketing/Pearson, keynote speaker 26 November 2002, “Working with Americans,” London |
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| Law Society for England and Wales, keynote speaker 25 November 2002, “Client Loyalty,” London |
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| Business Link London, keynote speaker 19 November 2002, 360° conference, “Marketing Professional Services,” London |
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| Business Link London, keynote speaker 19 November 2002, 360° conference, “Smart Marketing for the Tourism & Hospitality Industries,” London |
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| Business Link London, keynote speaker 7 November 2002, “Generating Leads,” London |
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| Institute of Directors Conferences, speaker 22 October 2002, “Bringing Your Business Plan to Life,” London |
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| Business Link London, keynote speaker 2 October 2002, “Marketing for the Creative Industries,” London |
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| Business Link London, keynote speaker 25 September 2002, “Customer Loyalty and Retention,” London |
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| KPMG Travel/Leisure/Tourism Materclass, keynote speaker 24 September 2002, “Brand Management Excellence,” London |
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| Communisis Materclass, keynote speaker 12 September 2002, “An Integrated Approach To Customer Communications,” Leeds |
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| TEC International, keynote speaker, “7 Point Plan for Building A Better Marketing Plan,” 6 August 2002; 20 June 2002, London; 7 November 2001, Birmingham |
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| American Management Association UK, keynote speaker 11 July 2002, “Working with Americans Breakfast Briefing,” US Embassy, London |
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| TEC International, keynote speaker “Leading the Marketing Agenda,” 20 June 2002, Newcastle; 18 April 2002, Birmingham; 14 March 2002, Manchester; 5 March 2002, Aylesford (Kent) |
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| Hawksmere Conferences, 5 Day MBA program, facilitator, June 2002, January 2002, November 2001, January 200, June 2002, November 2002, January 2003, April 2003 |
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| TEC International, keynote speaker 13 June 2002, “Working with Americans,” Farnham |
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| Hay Literature Festival, guest author 2 June 2002, “Working with Americans,” Hay on Wye |
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| Qinetiq Learning/Hawksmere, speaker/facilitator 20 May 2002, “Building New Business Ventures,” Farnborough |
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| Meeting Planners International Professional Education Conference, speaker/facilitator 16 April 2002, “Marketing Meetings and Events,” Brussels |
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| British American Business Council, keynote speaker 15 April 2002, “Marketing and Branding in the New Economy,” Cardiff |
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| Northeastern University, lecture 30 March 2002, “European and American Business Cultures,” Boston |
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| Guernsey Awards for Achievement, keynote speaker 22 January 2002, “Future Consumers of Europe,” St. Peters Port |
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| Institute of Directors Conferences, speaker 23 October 2001, “Practical Marketing Strategies,” London |
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| Meeting Planners International, speaker 22 June 2001, “New Frontiers in Marketing,” London |
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| Oxford University Press, speaker 22 May 2001, “Marketing Strategy,” Oxford |
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| Comverse Marketing Executives Forum, speaker 8 May 2001, “Europe's Other 3G Future,” Berlin |
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| The UK 200 Group, speaker 10 April 2001, “Marketing and CRM,” London |
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| The Economist Conferences, panel chairman 1 March 2001, Marketing Director's Forum, London |
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| Hawksmere Conferences, speaker 15-16 February 2001, Joint Ventures in the E-conomy, London |
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| Comverse User's Forum, speaker 18 September 2000, “Customer Loyalty,” Marrakesh |
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| Institute of Directors Conferences, speaker 14 September, 4 April 2000, “Your Markets And The Business Plan,” London |
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| Foreign & Commonwealth Office, speaker 7 July 2000, “South East Europe: Joining the European Mainstream,” London |
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| International Council of Shopping Centres [ICSC], panelist 6 April 2000, “Branding Shopping Centres,” Berlin |
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| IIR Conferences, speaker and workshop facilitator 12 January 2000, “Experiential Branding: Five Steps to Brand Immersion,” Orlando |
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| Law Society, Central London Training, speaker and workshop facilitator 25 November 1999, “Marketing Your Message,” London |
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| The Economist Conferences, workshop facilitator 20 May 1999, “Customer Relationship Management,” London |
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| TiLE Conferences, speaker 12 May 1999, “European Shoppertainment: Tips for Your Success,” London |
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| Hawksmere Conferences, speaker “Understanding Joint Ventures” conference, 10 March 1999, London; 11 May 1999, London; 8 June 1999, Leeds; 23/24 June 1999, Brussels; 18 November 1999, London; 9 March 2000, London; 22/23 May 2000, Warsaw; 3 July 2000, Londo |
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| Progress in Management, speaker 21 January 1999, “Best Practice in Services Marketing,” London |
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| Professional Services Marketing Group, speaker 20 January 1999, “A Prescription for Services Marketing Best Practice,” Manchester |
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| Management Centre Europe (European Division of The American Management Assn.), regular course leader, “Brand Management” programme |
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| Management Centre Europe 8th Global Conference on Marketing, workshop leader 7 December 1998, "Giving Brands a Soul," London |
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| Professional Services Marketing Group, session chairman, 20 October 1998, National Conference 1998 |
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| Institute of Directors Conferences, speaker 14 October 1998, "How to Prepare and Use a Business Plan" conference, London |
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| Marketing Week Conferences, speaker 29 September 1998, "Film and TV Merchandising" conference, London |
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| Professional Services Marketing Group, speaker 24 September 1998, "A Prescription for Services Marketing Best Practice," Edinburgh |
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| Professional Services Marketing Group, speaker 14 July 1998, "A Prescription for Services Marketing Best Practice," London |
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| Institute of Directors Conferences, speaker 9 June 1998, "How to Win New Business and Retain Existing Customers" conference, London |
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| Hawksmere Conferences, speaker 4 June 1998, "Developing Commercial Alliances" conference, London |
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| Professional Services Marketing Group, speaker 13 May 1998, "A Prescription for Services Marketing Best Practice," Birmingham |
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| Saatchi & Saatchi Client Conference, speaker 12 May 1998, "Cause Related Marketing" conference, London |
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| Themed Entertainment Association, workshop leader 23 April 1998, "Your Tips For Success In Europe's Themed Entertainment Market," Los Angeles |
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| Institute of Directors Conferences, speaker 24 February 1998, "Customer Retention: How to Build on Existing Business" conference, London |
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| Caspian Conferences, Conference Chair 2 December 1997, "Marketing On A Shoestring" conference, London |
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| Hawksmere Conferences, Conference Chair 28 November 1997, "New Service Development" conference, London |
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| The Conference Board, Marketing Forum, guest keynote speaker 21 November 1997, "Bringing A Marketing Culture to The Organization," Eurodisney, Paris |
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| Institute of Directors Conferences, speaker 24 September 1997, "How to Prepare and Use a Business Plan" conference, London |
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| Academy for Chief Executives, "Leading the Marketing Agenda" presentation, 17 June 1997, London. |
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| The Conference Board, speaker 11 June 1997, "The European Conference on High Performance Sales Organisations" conference, London |
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| Centaur Conferences, speaker 29 May 1997, "Marketing to the Over 50's" conference, London |
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| Money Marketing Conferences, speaker 20 May 1997, Finance Direct '97 conference, "Learning from The American Experience," London |
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| Forum Events Conferences, speaker 7 May 1997, "Marketing Sales Development" workshop, Grantham |
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| Marketing Week Conferences, speaker 19 March 1997, "Marketing Ethnic Foods" conference, London |
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| Institute of Directors Conferences, speaker 18 March 1997, "How to Build A Better Marketing Plan" conference, London |
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| Centaur Conferences, speaker 28 January 1997, "Dynamic Approaches to Promoting and Funding Sport" conference, London |
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| IIR Conferences, speaker 19 November 1996, "Relationship Marketing" conference, London |
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| Institute of Directors Conferences, speaker 10 October 1996, "Better Business Planning" conference, London |
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| IBC Conferences, speaker 19 September 1996, "Customer Care 1996" conference, London |
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| Institute of Directors Conferences, speaker 13 March 1996, "Winning Women in Business" conference, London |
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| Century Communications Conferences, speaker 28 February 1996, "Competitive Marketing for Accountants and Solicitors" conference, London |
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| Institute of Directors Conferences, speaker 22 June 1995, "The Growing Business: Cost Effective Marketing" conference, London |
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